Ticket office Hours
10 am – 4 pm Monday- Friday
10 am – End of 5-inning Game Day
smoking policy
Impact Field is a smoke-free facility. Smoking shall not be permitted inside Impact Field in conjunction with the Illinois Smoke-Free Act. Guests may smoke in the designated smoking area outside of the stadium.
Food and Drinks
Outside coolers, bottles, cans, and foods are prohibited inside Impact Field.
Facilities
Impact Field is a CASH-FREE facility. Concession stands, catering to your every need with food and beverages provided by Professional Sports Catering, a division of Levy Restaurants, are strategically placed throughout the field. For your convenience, First Aid offices are conveniently located behind Section 101, while Guest Services offices are situated outside Section 102. The Guest Services office will also handle lost and found items, stroller check-in, parking validation, and more.
Rain Policy
Chicago Dogs games will not be postponed before the scheduled start time, except in extreme circumstances. We will make every effort to play the game on the original date. Once the game begins, American Association umpires will decide whether to delay or postpone it.
Camera Policy
Cameras are permitted inside Impact Field as long as their lens does not exceed 3.5 inches in length and does not interfere with the game or other fans’ enjoyment of the game. Video recording of events at Impact Field is prohibited. Tripods or any other similar equipment that could be a tripping hazard are not permitted.